TH68 takes the privacy and data security of every member seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information when you use our platform.
Six core pillars that underpin TH68's approach to protecting every player's data and privacy.
All data transmitted between your device and TH68 servers is protected with industry-grade 256-bit SSL encryption. Your login credentials, payment details, and personal data are inaccessible to any unauthorised party.
Your personal data is stored on servers protected to the highest security standards. Database access is restricted to authorised personnel only, and every access is logged for audit purposes.
You have full rights over your personal data — including the right to access, correct, transfer, or request deletion. All requests are processed within 14 working days through the TH68 support team.
TH68 has never and will never sell player personal data to any third party, advertising company, or data broker. Your data is used solely for platform operations and legitimate regulatory compliance.
TH68 operates in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. The collection and processing of your personal data is carried out on the basis of explicit consent and for legitimate purposes only.
In the event of any security incident involving your data, TH68 will notify you within 72 hours in accordance with regulatory requirements. We are committed to full transparency in addressing every incident promptly and responsibly.
TH68 is an online sports wagering and gaming platform operating in Malaysia. We understand that your trust in us depends not only on the quality of our services, but also on how we handle the personal information you provide to us.
This Privacy Policy is written clearly and transparently so you fully understand what happens with your data. We deliberately avoid complex legal language — every provision here is written to be easily understood by the everyday player.
This policy applies to all personal data collected through the TH68 website, our mobile app, and any communications between you and the TH68 team.
TH68 only collects data that is genuinely necessary to operate our services properly. The following are the categories of data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC), AML compliance |
| Contact Data | Email address, phone number | Account communications, security notifications |
| Financial Data | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
| Usage Data | Betting history, games played, activity timestamps | Regulatory compliance, responsible gaming |
| Communication Data | Live chat records, support emails, feedback | Service quality, dispute resolution |
TH68 collects your personal data through several different methods:
This includes information you provide during account registration, the KYC process, withdrawal requests, or when communicating with our support team. You are responsible for ensuring all information provided is accurate and up to date.
When you browse the TH68 platform, our systems automatically record technical information such as your IP address, device type, web browser, pages visited, and session duration. This data is collected via cookies, tracking pixels, and similar technologies to ensure the platform operates correctly and securely.
In certain situations, TH68 may receive your data from payment service providers to verify transactions, or from identity verification agencies to fulfil KYC requirements. All such third parties are bound by strict confidentiality agreements with TH68.
TH68 uses your personal data for legitimate and clearly stated purposes:
TH68 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. However, there are limited situations where we may need to share your data:
TH68 works with third-party service providers that help us operate the platform — including payment processors, IT infrastructure providers, and identity verification services. All such providers are bound by strict data protection agreements and are only permitted to use your data for purposes we direct.
TH68 may be required to disclose your personal data to relevant authorities where mandated by Malaysian law, a court order, or directions from a competent enforcement body. In all such cases, we will disclose only the minimum information necessary.
Where necessary to investigate fraud, protect platform security, or enforce our Terms and Conditions, TH68 may share relevant information with related parties including law enforcement agencies.
TH68 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or damage:
TH68 retains your personal data for as long as your account is active and for any additional period required by law or legitimate business interests. In general:
Once the designated retention period has elapsed, your data will be securely deleted or anonymised in accordance with our standard procedures.
Under Malaysia's PDPA and TH68's privacy policy, you have the following rights regarding your personal data:
You may request a copy of all personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request that we correct it without undue delay.
You may request deletion of your personal data, subject to applicable legal retention obligations.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, contact the TH68 support team via live chat. Your request will be processed within 14 working days. We may need to verify your identity before processing your request to ensure the security of your data.
TH68 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the TH68 platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
The TH68 platform is strictly for adult users aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we find that personal data has been collected from minors without proper age verification, we will take immediate action to delete that data and close the relevant account. If you believe we may have data belonging to a minor in our system, please contact us immediately.
TH68 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant amendments will be communicated to you via:
Your continued use of the TH68 platform after any amendments to the Privacy Policy take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how TH68 handles your personal data, please contact us through the following channels:
Our privacy team is committed to responding to all enquiries within 3 working days. If you are not satisfied with our response, you have the right to file a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection authority.